Every day we are faced with decisions.

Some are small and routine. Others have the potential to alter the course of our careers, our relationships, our organizations, and even our lives. While we rarely give much thought to the countless minor choices we make throughout the day, the larger decisions often...

“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”
— William James

As I reflect on this week, I realize how differently I view conflict today than I did as a younger leader. There was a time when I saw conflict as a contest to be won. If someone disagreed with me, I assumed my responsibility was to convince them that my position was...