by Krystal Gail | Jun 9, 2026 | Reflections
“The problem usually isn’t the disagreement. It’s the emotion we attach to it.” Most destructive conflict starts long before the argument. I have five children, and sometimes I honestly wonder where they came from. Politically, we could not be more misaligned. Years...
by Krystal Gail | Jun 9, 2026 | Reflections
“Why does everything have to feel like a struggle?” Just hearing the word conflict sends chills down the spine of many leaders. As a younger leader, I used to take disagreement personally. When someone questioned my judgment or pushed back on my position, I often...
by Krystal Gail | Jun 9, 2026 | Reflections
Just hearing the word conflict sends chills down the spine of many leaders. Most of us instinctively view conflict as something negative—something to avoid, suppress, or escape. Yet conflict itself is neither positive nor negative. Conflict is simply the natural...
by Krystal Gail | May 19, 2026 | Reflections
In reality, leadership was never intended to function that way. Organizations become stronger when leaders: trust people communicate clearly allow room for growth coach through mistakes develop competence and confidence and create environments where others can step...
by Krystal Gail | May 19, 2026 | Reflections
How does anyone actually learn to lead? Most of us probably begin learning by watching others long before we ever realize it. That was certainly true for me. My parents raised 11 children. My father was a teacher and coach, and my mother stayed home to raise...