by Krystal Gail | Mar 30, 2026 | Reflections
This is one of my favorite quotes because it applies to almost every interaction we have, yet most of the time we fail to recognize its truth. Those of you who are parents can certainly relate. My parents used to say that whatever they told me went in one ear and out...
by Krystal Gail | Mar 30, 2026 | Reflections
Communication is one of the most fundamental responsibilities of leadership—and one of the most misunderstood. We do it every day. We speak, we write, we send messages constantly. And because of that, we often assume we are good at it. But communication is not about...
by Krystal Gail | Mar 30, 2026 | Reflections
It grows every time you take action in the presence of fear. It strengthens when you push through resistance, face difficult conversations, take risks, and commit to something meaningful. The opportunity now is simple: Take what you’ve learned this week and apply it....
by Krystal Gail | Mar 30, 2026 | Reflections
We have romanticized the underdog. We are inspired when a team or an athlete comes from behind and wills themselves to win when no one believes it is possible. I remember the 1985 Villanova basketball team winning the National Championship against Georgetown — a game...
by Krystal Gail | Mar 30, 2026 | Reflections
When is the last time you avoided a problem and hoped it would simply disappear? How did that work out? Perhaps someone in your family or at work had a habit that constantly triggered you. Instead of addressing the elephant in the room, you stayed quiet. Over time,...
by Krystal Gail | Mar 30, 2026 | Reflections
Have you ever faced a situation where you absolutely had to find a solution or face a dire consequence? In those moments, something shifts. You’ve likely heard stories of people lifting cars to save a loved one or accomplishing what once seemed physically impossible....