by Krystal Gail | Jun 9, 2026 | Reflections
What separates people who eventually succeed from those who eventually quit? It is rarely intelligence. It is rarely talent. It is rarely resources. More often than we care to admit, the difference is the willingness to continue after disappointment, failure,...
by Krystal Gail | Jun 9, 2026 | Reflections
Every leader will experience setbacks. Plans will fail. People will disappoint us. Circumstances will change. Dreams will be delayed. At times, the obstacles in front of us may seem larger than our ability to overcome them. While we cannot always control what happens...
by Krystal Gail | Jun 9, 2026 | Reflections
Over the past week we have explored decision making from a variety of perspectives. We discussed fear, fatigue, uncertainty, values, seeking counsel, and learning from our mistakes. While each reflection approached the topic from a different angle, they all pointed...
by Krystal Gail | Jun 9, 2026 | Reflections
We make thousands of decisions every day. Some of them are memorable and others barely break our consciousness. All of us would like to get every one of them right. But no one bats 1.000. We all want to be perfect, but none of us are. As a result, some of our...
by Krystal Gail | Jun 9, 2026 | Reflections
What if they think I’m incompetent? When I left the Army and went to work for the telephone company, I became the new guy. I knew almost nothing about the telephone business or how the systems and processes worked. Yet I was responsible for 40 to 50 people who...
by Krystal Gail | Jun 9, 2026 | Reflections
Have you ever struggled to make a decision because you couldn’t predict the outcome with certainty? Have you ever made a snap decision only to regret it shortly afterward? If I am honest with myself, I am certainly not batting 1.000 when it comes to the...