“A positive attitude gives you power over your circumstances instead of your circumstances having power over you.”
— Joyce Meyer

by Krystal Gail | Apr 16, 2026 | Reflections

How are you approaching today? We always have a choice in the outlook we bring to life. We can see challenges as obstacles that block our path, or we can view them as opportunities to grow, learn, and develop new skills. Our attitude determines the quality of our...

Positivity & Positive Intelligence

by Krystal Gail | Apr 16, 2026 | Reflections

Leadership does not begin with strategy.It begins with mindset. Throughout this week, we explored a fundamental truth that is often overlooked in leadership development: The quality of our leadership is directly tied to the quality of our thinking. Every day, leaders...

“You haven’t taught until they have learned.”
— John Wooden

by Krystal Gail | Mar 30, 2026 | Reflections

We often believe we have been very clear in communicating our expectations and assume they are well understood by those around us. A good percentage of the time, we are wrong. What seems clear to us is not always clear to others who bring different backgrounds,...

“It’s not what you tell your players that counts. It’s what they hear.”
— John Wooden

by Krystal Gail | Mar 30, 2026 | Reflections

As leaders, we expect our team members to listen and follow our direction. We assume that our directions were crystal clear and well understood, so we expect positive results. There are several problems with this. The first and most impactful is that not everyone...

“Effective communication is 20% what you know and 80% how you feel about what you know.”
— Jim Rohn

by Krystal Gail | Mar 30, 2026 | Reflections

I think it was Mother Teresa who said people will not remember what you said, but rather how you made them feel. People may forget the facts and the words, but what stays with them is how those words were delivered. It is often said that most of communication is not...

“The art of communication is the language of leadership.”
— James Humes

by Krystal Gail | Mar 30, 2026 | Reflections

It is impossible to lead if you struggle to communicate effectively. And communication is a much deeper canvas than what comes out of your mouth. We also communicate by our actions, which as the saying goes, speak louder than words. People may listen to you, but they...