“Often the best thing to do after asking a question, is to ask another question.”
— Michael Bungay Stanier

by Krystal Gail | Sep 28, 2026 | Reflections

Stop Providing Every Answer Does it seem as though every problem, or potential problem, lands on your desk? Do you feel as though you’re constantly putting out fires? When you can see the solution, giving the answer feels helpful. It can also be the reason the next...

“Leadership is communicating to people their worth and potential so clearly that they come to see it in themselves.”
— Stephen R. Covey

by Krystal Gail | Sep 28, 2026 | Reflections

See the Leader Within Them When was the last time you took time off without feeling tethered to your email and phone? When your team depends on you to make every decision and solve every problem, it can be difficult to step away. I know what that feels like. For...

From Being Needed to Building Leaders

by Krystal Gail | Sep 28, 2026 | Reflections

From Being Needed to Building Leaders Many leaders are exhausted not because their teams lack talent, but because too much of the organization still depends upon them. Every difficult decision finds its way to their desk. Every emerging problem waits for their answer....

Patience Is Strength Under Control

by Krystal Gail | Sep 28, 2026 | Reflections

Patience Is Strength Under Control Patience Week began with John Wooden’s deceptively simple instruction: Be quick, but don’t hurry. That distinction carried through every reflection. Patience did not ask us to become passive. It asked us to become more intentional...

“The strongest of all warriors are these two—Time and Patience.”
— Leo Tolstoy

by Krystal Gail | Sep 28, 2026 | Reflections

Strong Enough to Stay the Course Have you ever been tempted to give up because improvement was occurring too slowly to see? We are conditioned to measure progress by outcomes. Did we win? Did we reach the goal? Did our efforts produce the results we expected? Those...